The good reviews are old-UPDATE – Zoosk - Social Dating App Review

Update - 3 times I’ve contact support and no answer. 1 star they are worth 0 stars, worse customer support. This app/service is crawling with 1 photo accounts which I suspect are fake, they are constantly matching with you and frankly it’s a waste of time. I contacted support as to why isn’t there a better filtering experience, e.g. only display profiles with more than 1 photo or profiles with photos that are verified, never got a reply. The price you pay is not worth the trouble in my opinion—furthermore being a paid subscriber-only allows you to message while for all other perks you have to pay more money. The interface is mediocre, and currently, there’s a bug where you always see a connection but the screen is blank which hasn’t been fixed in quite a while and to the developers fix your link interactions, I've seen the mobile (website) version take over when visiting the support section—Funny thing is that interface looks better and FYI a lot of the 5 star reviews are over 2 years old and no refunds, better apps with better prices out there.
Review by iwatchall on Zoosk - Social Dating App.