Was a 5-star, now just 3 – Spark Mail + AI: Email Inbox Review

I used to love Spark on my iPad. It was my go to day in and day out. In fact, I rarely checked my mail on my laptop or phone because it was so much better in Spark. Then they did an update that made it frustratingly buggy. I have two accounts and use smart box exclusively for spam control and easy navigating through important emails. Since that random update, I have empty blocks in the list of emails on the left where there should be an email. Sometimes I will have two or three empty blocks on the same screen. Sometimes I will end up with two or three big red “deleted” blocks at the same time (and it’s really scary when one suddenly appears on the blank block and I’m wondering if Spark randomly deleted an email that I never saw). I sent a detailed bug report to the support email along with screenshots (I’m a mobile product manager…I know how to write these things so devs can quickly find and fix the issue). Support replied with a “thanks. Can you send screenshots” email. I’m not even sure if they read the one I sent. Every now and then I get back on my iPad to see if they fixed the issue but as of January 2022 the issue persists. I am currently searching for other email clients where I won’t have to fear emails are being deleted before I even see them.
Review by ichia on Spark Mail + AI: Email Inbox.