Zero customer service – Fandango - Get Movie Tickets Review

This is more for the company than the app but now I am forced to go directly to the theaters to buy tickets because Fandango will not give me a refund for an AMC ticket that I am entitled to. If I had purchased the ticket directly from AMC for a movie that had technical difficulties during they would have issued a refund on the spot. To make matters worse, this was Spider-Man the day after it premiered and we had to buy another ticket that day at another theater an hour away and had bad seats. We have purchased hundreds of dollars of tickets every year and gladly paid the convenience fee every time but now I am out $30 in addition to that and no one will answer the emails or the phone? Will be deleting the app and buying tickets another way.
Review by Cj morrison on Fandango - Get Movie Tickets.