SCAMMED & BLACKMAILED ***CUSTOMER SERVICE DOES NOT CARE ABOUT YOU*** – Turo — Car rental marketplace Review

My host, ASHLEY GARGIULO (Colorado Springs), sent in a claim to Turo for a cleaning violation, which I accepted because I did not know I was suppose to clean the car before I dropped it off. So I had to bite the bullet - well Ashley personally texted me instead of communicating through the Turo app and asked me to send her money through her CashApp and that she would cancel the claim. I sent Ashley $50 and she was not happy because she wanted $60 but I felt $50 was fair because she told me how much the car wash ($13.40) and vacuuming was ($5). So that seemed plenty fair. Ashley went through with the claim anyways and thus had me charged $154.50 to Turo which she gets a portion of and $50 privately to her. I asked her for my $50 back and her exact words: “If you leave me a positive review I will refund your $50 how is that for a good deal :)” - Host, Ashley Gargiulo (Colorado Springs) At this point I’m being blackmailed & I’ve been scammed into giving her $50 in the first place. I took this to Turo Customer Service and they said they can’t do anything about the situation because Ashley said she didn’t receive money. Therefore I’m out $204.50 because of a SCAM ARTIST & BLACKMAILER. TURO DOES NOT CARE ABOUT THE RENTER. THEY ONLY CARE ABOUT THE HOST AND MAKING THERE MONEY. READ THE BAD REVIEWS PEOPLE! THEY OUTWEIGH THE GOOD! Not to mention Ashley had Turo take down my 1 star review on her page of me telling my side of the story. How’s that for Turo not caring at all about there renters?????
Review by bree'anna. :D on Turo — Car rental marketplace.