Bad app, no customer service – EpicMix Review

This app would in theory be really cool if it worked to do what it claims to be able to do. I have tried logging out and logging back in, deleting and Re downloading the app, and resetting my phone and it still never stops the infinite loading screen while I’m trying to see my stats, or track my day. The most frustrating part is the lack of any recommended troubleshooting or customer service whatsoever, as the help center links just take you to their FAQs as does the “app support” link on the App Store. It seems like if I wanted to get anywhere with this I would have to call one of the contact phone numbers, but I feel like it’s unlikely that that will get me anywhere. I really just hope they patch this super buggy app soon so that I can start tracking my days without having to get another additional app to do so. The only reason I gave two stars and not one is because sometimes the maps work well.
Review by Hpollek on EpicMix.