READ!!! Be warned!!! – Turo — Car rental marketplace Review

I was charged 150 + a 3% adman fee due to my host “claim” that the vehicle was dirtier upon return. Claiming animal fur was in the car, smoke smell and the upholstery was messed up! This is all a blatant lie to get more money, as I do not even smoke AND was the only one in the vehicle - I didn’t even eat food in the vehicle to avoid the smell. I had NOT one animal ever in the vehicle and even had the vehicle thoroughly cleaned inside and out! In fact I took pictures of every spot in and around the vehicle as evidence that it would be returned equal if not better than when I picked it up. Yet TURO did not follow up with me on all my proof, but instead listened to my host outlandish lie and extracted the $150 + from my account! I am flabbergasted to say the least! What kind of cleaning fee is that to begin with AND after I had paid for it cleaned and inspected beforehand. This is just absurd! Where is the accountability??? I will from here forward persuade people NOT to use TURO! I even left a good review when I left and found out later what my host did, then tried to retract that “good review” in order to warn people about this person, but was not even allowed to do this, which is irritating, because I can only imagine how many more person this fellow cons on the regular with his vehicles! TURO, with all the proof I submitted, where is the accountability!?? Return my money
Review by Breakthroughr on Turo — Car rental marketplace.