Thumbnails Don’t show up! iPad – Videoleap: AI Video Editor Review

I’ve had videoleap for a couple years now, but recently I renewed my yearly subscription and then suddenly all of my projects don’t have thumbnail images, which makes it nearly impossible to edit. I have contacted help several times and different people keep asking me to send the same things without any resolution for the last two weeks. I use Videoleap for work, so this is making it very very very challenging!
Review by Testu2 on Videoleap: AI Video Editor.