This App is Terrible – Fuel Rewards® program Review

The Fuel Rewards program is no good, in my opinion. I wanted to use it, but it didn’t seem to work at the pump. I asked the person inside the store, and she said that it will work and not to worry. The gas was still full price, and the lady said not to worry and that the discount would be refunded. I left the gas station feeling like she lied to me and called the Fuel Rewards program number. They told me that I didn’t get the discount and that the attendant at the gas station was incorrect. They tried to make things better by giving me a bigger discount for next week, but I didn’t use it. I was cheated and am done with this Fuel Rewards App and Shell gas stations. My experience has soured my perception of Shell. I won’t be back unless it’s the only station within a long distance. I am getting way cheaper gas from elsewhere now anyhow. ? It was a waste of time…
Review by A Long 1515 on Fuel Rewards® program.