user unfriendly – Schwab Mobile Review

the app frequently gets stuck on an operation, like a price update. a user should be able to back out of a request that does into an endless loop. but no. short of a device reboot, the user - me - has to wait for a timeout and log back in. a basic usability necessity: the ability of the user to back out of a request that produces an error condition. in this case, a request that cannot (for whatever reason) be fulfilled. basic usability, as per Nielsen.
Review by cvjohansen on Schwab Mobile.