Nearly a week of an app and paid subscription so buggy it won’t work. – Marco Polo - Video Messenger Review

For the last several days my app has been nothing but a buggy mess. It first started as letting me watch 7-15 seconds of any video from anyone that I was conversing with and it would then ‘buffer’ continuously until quitting the app and reopening it. It would then play the next 7-15 seconds of the video and repeat the cycle until the video was watched. Quitting the app dozens of times for a 5 minute clip has been nonsensical, let alone any video with some length beyond that. Now it’s finally gotten to the point where it’s unbearable. Where before it would retain the last known place in the video and start from there, it now resets the entire video every time I have to quit the app and reopen it in an effort to view the Polo I have waiting for me. I’ve found that deleting the app and reinstalling has solved nothing, nor has changing from a wifi connection to a cellular connection. After speaking with all my siblings who also use the app to see if it’s app wide issues, but they aren’t having any issues. I suppose there may be some difference between their free versions and the premium annual subscription I opted for.
Review by LiFuWe on Marco Polo - Video Messenger.