The app is terrible – Hilton Honors: Book Hotels Review

I spent 118 dollars on a room for a single night drive all the way there, and I didn’t even get there until 1:00 am but I had a conversation with the staff in the phone and he told me I could check in at anytime, but upon arriving I gave the lady the information the lady told me I would not be able to check in and I can not a refund this is very unacceptable and I don’t think any should consider using this app if they continue handling their customers that way
Review by emorib on Hilton Honors: Book Hotels.