Terrible app – 7NOW: Food & Alcohol Delivery Review

I don’t understand how such a large cooperation can’t manage to make an app that is worth a darn. To say it’s glitchy is an understatement. Like, are the people in charge of this trash fire just a bunch of 3 year olds with access to beginners coding? On top of the crap app, the customer service is non-existent. They pass you off onto whatever platform the driver is on. Then you’re told by that platform’s customer service to contact 7/11. Ridiculous. If there’s a problem with the order that you happen to discover right after the driver leaves, your ability to contact the driver is already terminated. And good luck getting a refund if you need one. The only way to get in contact with anyone is by email. They tell you you’ll hear from someone in 3-5 business days. So basically, to sum it up, DO NOT use this app unless you literally have no other choice. You’d think for a company that’s been around for this long they’d know how to provide a working app and good customer service. Absolutely ridiculous!
Review by tattooedladi on 7NOW: Food & Alcohol Delivery.