Terrible, just like the Airline – British Airways Review

Where to begin? Between the BA app and the VeriFly app that BA touts, little works. But let’s just focus on an inability to track luggage—something BA will at least delay, but likely lose, if you fly through Heathrow. I now know why BA’s American partner is American Airlines. They are both terrible. Do yourself a favor: Pay the extra money to fly Delta/Virgin if coming to the UK. Nearly $10,000 in tickets, thousands in new clothes because of lost luggage, and a Christmas ruined thanks to BA. Cheers!
Review by Gregg Walters on British Airways.