Never ordering from here again – ZAFUL - My Fashion Story Review

I have ordered from ZAFUL before and have never had issues aside from sizing until now. I placed an order on 12/2/21 with the intention of having it by Christmas as a gift. I have reached out to the company multiple times because the tracking information does not work, and I don’t know if the package is lost or ever coming. I spent over $130 here, and still haven’t received my products and do not know where they are. The company responded once saying to keep waiting. I asked for a refund or at least some money back and was ignored. I will never order from here again. It is unprofessional and customer service obviously does not care about their customers’ satisfaction.
Review by b7396 on ZAFUL - My Fashion Story.