Paid for Subscription and does not work! ? – YouCam Video: AI Makeup Editor Review

I subscribed to this last month. After the trial period, I was charged for a full year. But after the trial period, the subscription doesn’t work. I see in my iTunes subscriptions that I am subscribed until November of 2022. Then in the app, I try to restore purchases, and it says there’s no subscription. So I try to re-purchase the subscription and it tells me I can’t because I already have a subscription!!! I haven’t changed my Apple ID, my iOS is up to date and the app is the latest version. I tried rebooting my phone and reinstalling the app. I had a video to do today and went to use this app and I can’t use it!!! Please fix or REFUND MY PURCHASE! I am so frustrated that I’ve spent these hours messing with this subscription and there’s no one to call to fix it.
Review by Business Girly on YouCam Video: AI Makeup Editor.