Disappointed – Atom - Movie Tickets & Times Review

Do NOT link your AMC stubs account if you plan on using any promos with this company. I am a T-MOBILE customer and was stoked to see a discount code for tickets to a movie my niece and nephew were dying to see. It asked if I wanted to link my stubs account to get points for purchases. I thought sure! That’s awesome! Well what it Doesn’t tell you is that if you have a reward activated on your stubs account that it takes the reward first. WOW. So I am out a reward I was planning to use to help get concessions for my niece and nephew at the theater, since they don’t get to do this alot. I emailed customer service after I had gone into my AMC app and realized my reward was gone. The response I got was basically that once the reward is gone that it can’t be reloaded to the account. They didn’t offer ANY solutions. So basically they won’t do anything about it even though it never told me it was going to use the reward. I certainly would never have connected the account and I’m a bit disappointed they didn't even offer ANY remedy to the problem. I am new to the company, And I will Never use this app again.
Review by LadyIzabela on Atom - Movie Tickets & Times.