CAREFUL! I am still waiting for baggage refund AFTER A YEAR! – British Airways Review

After a year I still have not received my refund for the baggage I did not use and that I cancelled on the same day I booked it. Keep getting the we will contact you back, when they do it’s from an email you can’t reply too so they make you call again and it’s happened over and over again. I am so disappointed with this airline. Airlines are really trying to keep their money since covid what ever the cost!
Review by SimplyBels on British Airways.