Rollover Check Upload Function is a joke – NetBenefits Review

I called for assistance today regarding the rollover check upload function not working in the app. The associate told me this has never been a documented issue and that it must be my own fault. A quick glance at the other app reviews shows plenty of others experiencing this same error. Very frustrating that this has not been fixed since November and the service regarding it is so poor...expected better from Fidelity.
Review by xbaoea on NetBenefits.