Unacceptable Customer Service – CheapTickets Hotels & Flights Review

After booking and canceling my flight ticket with cheaptickets.com and cancellation being made within their cancellation policy now I have been dealing with cheap tickets and the airlines for over a week to reschedule a new flight. Each one (Cheaptickets and the airline) keeps pointing at each other, as to who needs to reschedule my flight and now who may or may not be able to issue a refund. After getting in contact with customer care and speaking with Customer Care Representative Ms. Ashley out of the Tampa customer service office and asked to speak with a supervisor Mr. Johnson she stated that I would not be able to speak with her supervisor and that it will take 5-7 days for a supervisor to call me back. Bussiness like this should be unacceptable for any company. This cheaptickets.com has wasted my money and time. ***Please do not purchase tickets from them*** It is easier time and money saver if you go with the actual airline. I do not recommend doing business with cheaptickets.com. Currently status still trying to get my money back.
Review by Gatuponce on CheapTickets Hotels & Flights.