Disappointed – Photo Prints+ Review

Ordered 4 8x10s and paid shipping to my address. Only received 2 of the 8x10s. Contacted customer service and they reimbursed for the 2 pictures. Contacted them again regarding the shipping and they reimbursed 1/2 the shipping. But to reorder due to their mistake, I will have to pay the full shipping fee. So basically I’m out costs because of their mistake. I don’t feel this was fair or good customer service. I sent an email regarding this and received no response. Very disappointed and won’t use again.
Review by aim&shoot on Photo Prints+.