Getting stuck in London Heathrow – British Airways Review

This is the worst travel experience I’ve ever had. I had to wait 4 1/2 hours until BA was able to help me with a new flight which was for the next day. They were not prepared for the opening of US travel. Some agents didn’t know much at all. Many people missed their flights due to lack if organization. The next day when I tried to get an earlier flight, they told me that my ticket wasn’t issued properly and that my luggage wasn’t tacked at all. If I wouldn’t have tried to get on an earlier flight I might have had ti stay another unwanted night at the airport. They should have prioritized the people with the earliest flight times to get them processed first due eliminate so many missed flights.
Review by grzee on British Airways.