Fraud! Counterfeit! Dishonest Business Practices! – Tradesy Review

I will NEVER do business with this company again! First of all this company has no way of reaching a customer service rep via phone. The only way to contact them is via email. I purchased what I thought was a second hand designer piece only to find out that wasn’t the case! I started to become concerned when I hadn’t received shipping info from the seller within the 3-5 day time period mentioned by Tradesy. When I contacted the seller to ask about shipping date I found out that not only did Tradesy not have possession of the item but neither did the seller! I was informed that the seller had a high number of items sold and that they were all coming from a warehouse overseas. Immediately red flags went up. This screams counterfeit. Seller has not responded to my concerns nor have they canceled my order and issued a refund. Tradesy refuses to intervene and even told me that they had no problems working with sellers who sold merchandise that way and when I receive the item I can send it to THEM to authenticate - not someone skilled and knowledgeable with the brand I attempted to purchase but THEY have to be the one to authenticate. More red flags! I do not find Tradesy to be reputable and they could possibly be helping sellers to commit fraud! Tradesy definitely does not stand behind the policies they state. My guess is this is to falsely make potential purchasers feel comfortable using their service. I am currently going through legal channels in an attempt to recover my money. I will NEVER do business with them again!!! And I would strongly advise buyer beware!!
Review by TarTarTGB on Tradesy.