Sign up UX is close to defunct – Wickr Me - Private Messenger Review

The validation of the “Username” field is terrible in the sign up UX. This should NOT be in production code! 1. The label of the text box says “Username”, then says it needs to be at least 4 chars long. 2. It does not tell the user what the maximum number of chars allowed for that field is (which appears to be 15 chars) 3. Once you cross the Max of 15 chars, you see the error text, “Invalid email”. Why are you validating a username field as an email when it’s clearly not supposed to be one ? Seems like you have some very badly written validation code that checks if the string length is > 15 (Max username size) and then assumes it’s an email field value that has been sent as a parameter and so it needs to be validated as an email. This is NOT production code quality! All this lends to a poor UX to the end user. You guys need to fix the validation and revisit your error UX so that the end users don’t have to deal with random ambiguity. If the reader of this comment from the company isn’t an engineer, please just pass this text as is to a dev on your engineering team. Thanks.
Review by WriggysMom on Wickr Me - Private Messenger.

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