Cannot login via the app for months – Paychex Flex Review

I’m not sure what’s going on with the app, but for months now when I open the app and try to sign-in I have NO option to sign-in. The button you click to “sign-in” after you put in your username/pw is legit grayed out and doesn’t let you click it! I know my username/pw work just fine, bc I occasionally login via the website - however, the website is clunky and not as fast to use. I’ve tried uninstalling and reinstalling the app, I tried it on a different phone. I tried troubleshooting and still can’t get the sign in button to actually allow me to *click* it! Can this issue be fixed?
Review by Art lover87 on Paychex Flex.