NOT USER FRIENDLY! – Con Edison Review

I am not here to just leave negative feedback, the app for the most part allows you to make a payment. My only problem with it is, if for any reason ( ex. card information was keyed in incorrectly or if you get sidetracked and app times out) whenever I either try signing back in to make a payment or retry entering correct payment information, I get an error message saying that I am still in session and I cannot be signed in at same time simultaneously. I’ve made sure I log off the app and sign back on and I still get the same error message for at least another 2 hours. This is time consuming and honestly at times it’s almost caused me to forget to return to app and make the payment again.
Review by ingrisdla on Con Edison.