Faulty App – RIPTA Wave Review

This app has a tendency to shut itself off when you select it to pay for fare - I have not been able to use it for the past two weeks because of this issue, and it prevents me from being able to ride the bus because this is usually the only form of payment I have on me. This is not only an inconvenience issue, but it is also an accessibility issue, in that anyone who isn’t able to drive, afford a car, orride-sharing apps needs to be able to safely and smoothly be able to access public transportation. RIPTA, this is a serious issue, and can likely be construed as an ADA violation - please fix the bugs in your app. If you want everyone to switch over to using WAVE, you need to ensure that the app actually works. I should not have to uninstall this app, reinstall it, and sign back in every time I want to use it. What is the point?
Review by MollySD on RIPTA Wave.