Game is grrrrrrrrreat! But customer service rep is dumb – Rise of the Kings Review

This is one of, if not my top mobile games everything is just awesome. My problem is with the customer service. I had an issue with packs I bought. I got the packs but they did not receive the payment even tho my card was charged and I have proof of that. But the gamer GM still does not seem to understand that I am trying to find out what packs where not paid for. ( I’m asking for specifics cause I bought multiple packs on the dates they said this happened) the issue is still on going cause he just can’t comprehend what I am asking.
Review by SpinglexxxRingle0207 on Rise of the Kings.