Unable to load despite signing in – Universal Kids Review

My son loves Dinotrux so I was thrilled to learn we could watch it on the app. However, I’ve successfully signed in with my TV provider and I can’t actually get any shoes to load. All I’m seeing is an empty turquoise screen. My phone is running the most current iOS so there shouldn’t be any issues. Looks like I got my hopes up for nothing. If anything changes, I will update my review.
Review by JulPul14 on Universal Kids.