Need help with alarm on iPad Pro -update – Red Clock. Review

Tried emailing support - so using this route - testing an alarm on iPad Pro - set up a time and the alarm icon shows up for about 5 seconds and then disappears and the alarm does not go off - have the sound up as high as it goes but no alarm. Do not get battery status even though it is turned on Please help - will certainly change the rating once this gets figured out - like the lay out for it simplicity - only suggestion is to put the weather info on the top not the bottom or at least have the option. Works ok on the iPhone - shows alarm and battery status and alarm goes off - not sure why it is different on the iPad
Review by Irish54 forever on Red Clock..