Not a good company to deal with. – LEGO® DUPLO® WORLD Review

I bought this game. Now that there are new levels I’m told I didn’t buy the full game. My kids see the new levels at $5 a pop and are disappointed they can’t access them. So I contact the company and ask about it. They can see when I bought the game, yet ask me to provide a receipt to prove I bought the game. They try to tell me I chose a smaller version of the game which is not true. I bought the whole game. If you look at the reviews you’ll see this is common practice for this game. Many many people have this exact same complaint and the developers response is it’s always the customers fault, we didn’t buy what we thought we did. Odd so many people are making the same “mistake” yet they haven’t fixed the situation. If I hadn’t already spent real money on this I’d delete it entirely. I spent $23 on this game ans apparently it wasn’t for the “full version” like they advertised. I had given this app a few stars because my kids like it, after emailing with the developers I’ve amended it to 1 Star because I can’t give zero. Not a good company to deal with.
Review by Juls061877 on LEGO® DUPLO® WORLD.