Terrible customer service – Abound (ex Times Club) Review

I transferred 50 Usd from times club account to my bank account on Apr 20,2021..Although it showed transferred successfully, I haven’t received 50 Usd in my bank account yet. I have contacted customer Care at least 5 times and everyone they say issue has been escalated and will be resolved in 5-6 business days..It’s more than 2 months now, but I haven’t received money yet in my bank account...Very disappointed with the service..seems all these cashback are just for display purpose with no actual value
Review by manish12022021 on Abound (ex Times Club).