Issues with automatic cashback crediting – Abound (ex Times Club) Review

I have transacted 6 times in last month and not even a single cash back credited. Where as they say it takes 7 days to reflect the cash back credit on the account. When I contacted the customer care, they do not have even the tracking number facility. Also the escalation time frame is 5 to 7 BUSINESS days which seems to be too long for an escalation. I will stop any transactions till i get cashback credits.
Review by Chirag Shelarka on Abound (ex Times Club).