Difficulty accessing my acct. – Ava: Transcribe Voice to Text Review

I hit "sign out." Big mistake. I did that because hitting the x at bottom left in the captioning window didn’t stop the captioning. I now can’t get into my acct at all, let alone caption conversations. You want me to open a New account. I’m already signed up for free captioning and the $14.99 plan, or thought I was. I was really happy using AVA. I did this yesterday, have spent a great deal of time trying to get into my account so that I can caption the remainder of my weekend. Hugely disappointing. Now you are saying any nickname I put in already exists. Any nickname.
Review by hlaamad on Ava: Transcribe Voice to Text.