Paid for membership over a month ago – REVER - Motorcycle GPS & Rides Review

I paid for a membership over a month ago. I paid for the whole year. It stills says I am a free member. I went to the support page and it says I have to go to my subscriptions page in Apple. It confirms my paid membership is active until 2022. No way to refresh or retrieve your membership in the app. I message support and it says they try to get back within 24 hours. Over 48 hours later... no response. So... they take my money but no way of fixing the problem myself and getting no response.
Review by PMacFam on REVER - Motorcycle GPS & Rides.