Bad business practices – Tradesy Review

How does this business has almost a 5 star rating when almost all of the reviews are 1 star!! Something to ponder. First of all this company has no way of reaching a customer service rep via phone. The only way to contact them is via email. I purchased to expensive prices of jewelry on the same day the order was placed I messaged the sellers to ask them to cancel the ordered due to misreading the description of the pieces and discovering they were not the pieces that I wanted. I have messages the sellers at least 3 times and have never heard from either seller. Then after reading Tradesy policies further the seller have to respond whether the item is still available for sale. Tradesy doesn’t even have possession of the items they are selling and don’t know if they are still available yet they already charged my credit card the whole amount. Unlike The Real Real their competitors who have possession of the items and know they are in stock when you buy them and also allow you to return the merchandise for a full refund where as Tradesy will only give you store credit. After I spend my store crosier I will NEVER do business with them again!!! And I would strongly advise buyer beware. Check out The Real Real before you spend your hard earned money with a company that is working with an antiquated business model.
Review by smity82 on Tradesy.