No bill pay option anymore? – Florida Blue Review

Well go away for a month and bad things happen. I wanted to pay my premium. Used to be able to via this app. First i log in and it gives me 3 choices of plans to choose from. Never mind all three are the same plans. So i pick one and go a screen that say my browser is out of date? Huh? Isn't this a mobile app? So i ignore that popup and am given a choice of claims or account. Nothing about paying premium. I pick account. Nothing there at all about paying the premium bill. No warning that paying the premium option has been removed or that i need to go onto a computer to pay the bill. Complete failure. Does anyone really work on this app? It changes from month to month as far as functionality is concerned. Awful.
Review by Gator5000e on Florida Blue.