Great only for the rendition horrible customer service – Modsy Interior Design Review

I originally bought about $4000 worth of products from modsy. I then started researching some of the products that I bought and found them at a much lower price plus free shipping from other sites. Modsy never answers the phone so they in turn make customers email them. I purchased my products in March 7 and I am still 4 weeks later going back and forth regarding missing items from my order. 1. Shipping is crazy expensive and delivery is not professional. 2. I had an couple of random men drop off my item with a spray painted truck. 3. No PPE and no shoe covers so I did not let them in my home 4. Modsy does not itemize your order to see what you are paying for the item and what you are paying for the shipping until you purchase your items 5. I had to cancel several orders because they were not in stock or discontinued although it was I. Stock when purchased 6. Shipping takes forever and tracking is not updated 7. Typically saved 300-$400 for buying the same exact product from another vendor and free shipping Would I use them again? Yes for the idea for the room and I would buy off of the brand’s website!
Review by Jida N on Modsy Interior Design.