Great restaurants, lousy app – Lieferando.de Review

Updating to add that their customer service, when a delivery goes wrong, is absolutely awful and insulting. Tiny token voucher rather than proper restitution for the trouble, like they’re saying “Here’s a few bucks, now shut up”. Then they follow up to ask how it went and ignore the feedback. JUST DELETE THIS APP AND ORDER THROGH ANOTHER ONE, you’ll be glad you did! ? ~ The people at Lieferando don’t seem to have much understanding of what their users might want, but at least their app does get the job done (in however a less than ideal fashion!) ... Why would anyone want immediate easy access to their order status once their order has been placed? Why would anyone want to see pictures of food from the restaurant they’re ordering from rather than random stock photos of food from the same “category”? ?‍♂️
Review by austerlitz6 on Lieferando.de.