Bad Product, Awful Support – Withings Health Mate Review

We got this product because of the advertised ability to recognize different people. Although it initially worked for myself, when my partner steps on the scale, it starts flashing an “X” instead of displaying the measurements. Within a few days, it quit working for me as well. Both my partner and myself work in the tech industry, and neither one of us can figure out how to get this to work. We reached out to support and were greeted with obviously automated responses, linking to existing articles online, rather than actual support for our problem. Really regretting this purchase.
Review by maxbatt on Withings Health Mate.