Ruined my car – Turo — Car rental marketplace Review

I used them a few times and then was out of town for the last rental. Upon returning my car smelled awful inside and tried everything it get the smell out. The app wouldn’t let me properly check out the driver or upload pictures or anything. I was 6 hours past the deadline to send an invoice for a cleaning fee. I got on their online chat (which was hard to find) and Daulette , my customer service rep, said there was nothing they could do. So I’m left with a very inconvenient and expensive mess of my hands. Do not use them.
Review by Fairandaccurate on Turo — Car rental marketplace.