Even my old aunt is more aware of problems... – NZZ.ch Review

NZZ used to be called “Die alte Tante” back in its paper-only days, suggesting a need for both, respect and patience. My real life aunt turned 100 last year, yet she seems to be more aware of problems to be fixed than NZZ is. Both NZZ apps (iPhone and Android) have been largely dysfunctional for months, there isn’t even an iPad app for regular NZZ subscribers, and the e-paper app tells me my subscription is insufficient, without informing me what or how to change this. As an Android phone user with an iPad, I have been unable to read NZZ without annoyances for months. What am I paying my monthly subscription for? Is anybody at Falkenstrasse in Zurich aware of the damage done?
Review by Werner Kuhn on NZZ.ch.