Love this game, except.... – Bejeweled Blitz Review

I’ve played this game for years through Facebook on my laptop but the past few months it keeps freezing up and I have to quit as there is no way to finish a game. It’s even worse with the new HTML5 version. I also have NEVER won the grand prize when choosing a prize at the end of using a “rare gem”....I have tried hundreds of not thousands of times. Those odds are unreasonable and it is absolutely rigged. I have the app now on my phone and it does not freeze but I prefer playing through Facebook on my laptop. When will the developers address these issues?
Review by Mountain girl 123 on Bejeweled Blitz.