What’s the point – Neighbors by Ring Review

I’m not sure what the purpose of this app is. There was a man cutting through my yard, I live on the corner house. He looks suspicious, And quickly turned away when you saw my doorbell camera. Seconds later I hear a sound that sounds like my car door being attempted to be opened. I posted the video and the above description of what occurred, and they said it did not meet their guidelines. I asked them why and they could not explain. If you can’t report suspicious activity what is the point of this app.
Review by MTGomm on Neighbors by Ring.