Wow, impressively awful – Google Pay (old app) Review

I can’t believe how confusing and unintuitive this app is to use. The money transaction part of it (which is the primary purpose of the old app but a less prominent purpose of the new app) is buried under promotions and is riddled with problems. Basic information is missing. For example, I can’t tell if a transaction is a request from someone else or a payment I made and I don’t know what I have to do to make sure a payment is received. The old app is still around, apparently causing many problems with transactions. (Google documentation says that if someone sends money with the old Pay and you’re using the new Pay, you have to find the automatic email to accept the transaction.) One of my transactions have been processing, undelivered, for weeks despite having been deducted from my account. Until they figure things out, I would use the old app. If you have the new app, I would opt to use another app to transfer money.
Review by Michelle Klosinski on Google Pay (old app).