Impossible to activate OneToken – OCBC Digital - Mobile Banking Review

Trying to move secure token to a new phone but no matter which method I try, I get an ‘activation was not successful’ message. Spent an hour on hold on the phone to ask how to fix and they said they just needed to deactivate on my old phone and to try in 5 mins and it would work, but it didn’t. Otherwise the app is ok but this is very frustrating!
Review by pangolin2021 on OCBC Digital - Mobile Banking.