They stole my bank information – Hostelworld: Hostel Travel App Review

I made a reservation and was written Tha I just needed to pay the hostel world fee and when I looked to my bank account I was charged the full amount of my stay by the hostel! I didn’t authorize them to charge my bank account! I just cancelled my reservation and they didn’t refund me the total amount! I’m waiting for a support answer since 12/14/2020
Review by anacarolina.sp on Hostelworld: Hostel Travel App.