Don’t use this app...especially in NYC – BestParking: Get Parking Deals Review

I’ve been using this app for years. Once I went to the wrong garage bc they were next to each other, and refused to refund me for the pass I didn’t use so I had to pay for both. More recently, the address was clearly wrong and I circled the block 4 times looking for it (in Manhattan that took almost 30 minutes) ended up parking at the closest garage, and paid for that. Since I didn’t use the pass at all, I called and request a refund, pointing out the address was wrong. I received a rude reply telling me to “google the address” as it was correct. Apparently, the entrance was one block over. Ridiculous they wouldn’t issue a refund over an unused pass (TWICE), in which the parking time hadn’t even started, When it was their fault. I will dispute this charge and figure it for the rest of my life if I have to. I’d rather pay hundreds of dollars to park in garages last minute than use then again.
Review by Dcpb5916 on BestParking: Get Parking Deals.