Issues for users when downloading in foreign language – JW Library Sign Language Review

Recently, via a video call we helped a Bulgarian deaf man to download the app on his phone. After some time he finally succeeded to choose the Bible in his language. However, when trying to walk him through choosing “издания” (publications) and “медия” (media) he was confused with having English appear and then have to choose a language again in each of those categories. It was frustrating to him because he thought he was making a mistake over and over again. It would be more user friendly, especially for deaf people, many of whom who have limited reading ability in other countries, if the main language that is chosen when downloading the app and bible is the language that those categories display publications or media in.
Review by 129spirit on JW Library Sign Language.