Pathetic in handling customer issues – Goibibo: Hotel, Flight & Train Review

I have been trying to contact customer care number for my recent booking. Every time they say I am sorry for the poor experience and you can’t get to talk to customer care agent. My booking and amount has been stucked because of this. Even chat service is very poor. You don't get to speak to customer care agent.
Review by ishabharti on Goibibo: Hotel, Flight & Train.