Be careful – ReadingIQ Review

I got this app with the intention to get a yearly subscription since it sounded really promising. I signed up for the free trial and never got it to work. On either Mac or iPad (both run the newest software) I get stuck on a blank screen, created several profiles with the same child and there’s no way to advance or even get so see a book. I reached out to customer support the same day with all information and screenshots provided. A response came 2 days later asking me for the same information I had already provided. Now since 4 days nothing and I can’t access the parents section to cancel this non existing trial or remove my credit card on file. Tried uninstalling the app several times, tried different devices and browsers. Very disappointing!
Review by Langberger77 on ReadingIQ.